Frequently Asked Questions Where do you ship? The Keyman ships to all 50 states and Puerto Rico, Canada, Europe, and Asia. How long does it take to before items ship? Items ordered and paid for before 11 a.m. ship that day (except Sundays and Holidays), after 11 a.m., the next business day. How can I view the status of or track my shipment? After an order has been processed and shipped, you will receive a confirmation email with a tracking number. What is your return policy? If you are unhappy with your purchase you have 14 days to return the item(s) in it's original condition. The buyer pays for return shipping. What if I am not sure which key I need? The Keyman is here to answer all of your questions. If he doesn't know, he will find out!